This Privacy Policy regulates the practice of collecting information from users when using our website, as well as storing it in our company databases. Our privacy policy explains how and why we collect your personal data, what we use it for and how we protect it.
We reserve the right to amend this Privacy Policy at any time, and the amended text becomes valid immediately upon publication on our website. Continued use of this website after changes implies acceptance of the amended Privacy Policy.
What data we collect from you
We collect the data you provided when filling out the contact form and when contacting Big Ben Childcare.
Contacting Big Ben Childcare — different types of inquiries
Depending on how you contacted us and the type of inquiry, we collect different data. This may include first name, last name, phone number, email address and other information about you exchanged with us in connection with your inquiry.
We may process data collected in this way in order to respond to your inquiries, as well as for collecting statistical data and profiling to improve our business.
Profiling
When we send or display personalized notices or content, we may use procedures referred to as “profiling”. Based on our analysis, we send or display notices and/or content tailored to your interests and needs.
The legal basis for the above processing is consent, namely your access to the website and sending of data that we process.
Cookie Policy (Cookies)
We use cookies on our website. Cookies are small files stored on your device when you visit our website. Cookies cannot harm your device and do not contain viruses, trojans or other malicious software.
The use of cookies makes your visit to the website more pleasant. We use session cookies and temporary cookies. We also use cookies to statistically record website use in order to optimize our offer and display information adapted to your interests.
Google Analytics
For the purpose of adapting design and continuously improving our websites, we use Google Analytics — a web analytics service provided by Google Inc. In this context, pseudonymized user profiles are created and cookies are used.
- browser type/version,
- operativni sistem koji se koristi,
- referrer URL,
- hostname of the accessing computer (IP address),
- vreme upita servera.
The data is used to evaluate the use of our website and compile reports on website activity. IP addresses are anonymized.
Social networks
Data on social networks is largely processed by the operator itself, and Big Ben Childcare has limited influence over that part. Data collected on social networks is processed to inform users and potential users about promotions, offers, events and similar matters.
Who has access to your data?
Only those sectors in our company that need the data to fulfill contractual or legal obligations or legitimate interests have access to the data you have made available to us.
How long do we keep your data?
We keep your personal data for as long as necessary to fulfill the purposes listed above. We define retention criteria according to the purpose and consider a period of 5 years optimal for marketing purposes.
Are you required to provide us with your data?
Within our business relationship, you are required to provide the personal data necessary to start communication through the contact form, as well as data whose collection is required by law or permitted based on legitimate interests.
What rights do you have as a data subject?
- the right to access your personal data;
- the right to request correction of inaccurate or outdated data;
- the right to request deletion of your personal data if processing is based on your consent;
- the right to restrict processing of your data;
- the right to object to the way we process your data;
- the right to lodge a complaint with the Commissioner for Personal Data Protection.
Entry into force and changes to the Privacy Policy
This Policy enters into force on 31.05.2024. The Privacy Policy will be subject to regular review, and every updated version will be posted on this website.